PLDT and Smart subscribers residing in the north of the metro no longer have to go too far for their telco needs and requests. The first-ever PLDT-Smart converged store in Quezon City recently opened at Vertis North to serve as a one-stop experiential hub and digital lifestyle store. It features a customer-centric design and innovative digital installations for a better in-store service experience.
“We’ve received great feedback from our first PLDT-Smart store in BGC, and we would like to replicate that experience for our customers in the metro north area,” PLDT’s Chief Revenue Officer Al Panlilo said.
The PLDT-Smart Store features a self-service InfoTouch Booth, which allows you to view and print billing summaries, check account details, and submit repair requests, among others. There’s also the Smart Super Kiosk, which lets you pay your bills or request a change of SIM card without having to queue. Another cool feature of the store is the Broadband Visualizer, which allows you to check data usage for different types of online activities. This is especially useful if you’re deciding on the most suitable broadband plan based on your needs.
The store also has an Interactive Table set up for guests who would like to browse, play, watch, or listen while waiting for their companions in-store.
Currently, PLDT’s stores in Quezon City are located at SM North EDSA, Diliman, Fairview, and Balara. Smart also has stores in key areas in Quezon City including SM North EDSA, Eastwood Mall, Robinson’s Magnolia, Ayala Fairview Terraces, Araneta Gateway, SM Novaliches, Ali Mall Cubao, and SM Fairview. Meanwhile, Sun’s standalone stores are found in New Farmer’s Cubao, Ali Mall Cubao, Robinson’s Magnolia, SM North EDSA, SM Fairview, SM Novaliches, SB-Centris, SB Fishermall.
The new PLDT-Smart Store is at the 4th floor of Ayala Malls Vertis North, Quezon City.