PayPal inaugurates first office in PH


PayPal officially inaugurated its first consolidated operations site in the country last October 2 in Alabang.

The online payment solutions company has now hired over 700 people for the new office, with plans to enlist 1,000 more by the end of 2020. The company looks to fill key roles in customer support, voice and non-voice processes, and risk management to cater to English-speaking customers worldwide.

PayPal’s decision to set up operations in Alabang reinforces the Philippines’ reputation as a hotbed for talent.

“At PayPal, we embrace passion and diversity as part of our culture, and Filipino talents make for the perfect fit when it comes to the values we strive for as a global company,” said John Nicholls, the Country Lead and Senior Director of PayPal Global Customer Services.

PayPal has over 286 million active account holders in over 200 markets. Prospective employees in the new site can expect product and cultural training. This will equip them with the necessary knowledge and skills to understand customers and international markets.

An office designed for millennials

As an organization, PayPal champions innovation, collaboration, inclusion, and wellness. All of these are themes that resonate with Filipinos, particularly with millennials. The new office puts these values in full display at its Alabang office.

The new office consists of rest areas, a karaoke room, a games area, and a modern cafeteria complete with built-in LED screens and sound system. To encourage teamwork and connectivity among employees, the workspace features open collaboration zones and Wi-Fi on all floors.

As PayPal pursues its vision of democratizing financial services, it is looking to recruit more talent. To find out more about these opportunities, visit

Read more: PayPal continues to bring convenience to Filipino freelancers


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