Yamaha Philippines competes in World Technician Grand Prix
Yamaha-trained technician Allan Rey Silverio went toe to toe with the world’s top technicians at the World Technician Grand Prix (WTGP) held in Japan.
Silverio gained the spot to compete in the world championships after he bagged the most elite technician title in the nationals of the Technician Grand Prix here in the Philippines, beating out hundreds of fellow Filipino technicians. At the World Championships, he competed against 20 highly skilled mechanics from 18 different countries and regions.
All Yamaha-certified, Silverio and the other participating technicians went through and passed the Yamaha Technical Academy (YTA) training program, which is based on a uniform set of Yamaha’s unique worldwide standards.
Silverio competed in the two events of the WTGP, the Technical Skills Completion and the Customer Relations Competition. For the Technical Skills Completion, the participant’s motorcycle know-how was tested. They were tasked to repair a damaged YZF-R3 in just 80 minutes. The time-pressed event used the Yamaha Diagnostic Tool to examine the repairs made. Besides making repairs to the motorcycle, the contestants also had to share their judgment for the vehicle’s failure.
While the first event measured mechanical skills, the second measured communication skills. The event examined how well the technicians communicate problems, solutions, as well as service and products to the stand-in customer. The slightest of gesture, explanation, and insight were factored in the scoring system for the 30-minute competition.
Silverio shared that he earned invaluable wisdom from the competition. He also said that he thought being a technician would confine him within the walls of a shop, but Yamaha cultivated his skills and rewarded his achievements. The technician and his competitors were treated to a tour in Osaka after the contest.
The WTGP is a bi-annual meet to determine the world’s best Yamaha motorcycle technician and to promote continued improvement of Yamaha’s quality service. The event promoted outstanding service to motorcycle riders and enthusiasts everywhere.