At the height of the pandemic last year, 70% of Filipinos preferred online channels to manage their insurance policies. With this insight gained from its Asia Care Survey, Manulife Philippines introduced new features on its mobile-optimized customer website Manulife Online to provide more convenient, secure, and seamless services anytime, anywhere.
Aside from real-time updating of personal information and tracking fund value for investment-linked plans, customers can now do the following:
- make online payments in advance of their due dates
- select the amount of premium they would like to pay
- download premium notices and variable life statements of account
Pop superstar and Manulife brand ambassador Sarah Geronimo, who has been a Manulife policyholder since 2010, shares how life insurance has been a great investment for her, providing her financial protection amid life’s many uncertainties.
To manage her policies, she recognizes the importance of digital platforms like Manulife Online, because it has been a huge help for her when juggling financial management with her other day-to-day responsibilities.
“Manulife Online allows me to manage my policies better, nababayaran at na-a-update ko ang mga ito digitally. Gusto ko rin na I can keep track of my funds’ performance regularly by accessing Manulife Online,” Geronimo shares.
Geronimo also underscores the importance of being open to professional financial advice, which has helped her make better decisions in life. “Sabi ko nga dati, na-expedite ang adulting ko. Every day, I am learning how to better manage my finances, and how to budget wisely. Hindi siya madali, but I like that fact that it’s also a continuous learning process for me, kasi ang goal ko hindi pa rin naman nagbabago—I aspire to build a better future for myself and my family. Securing your future and that of your loved ones is the best investment you can make.”