How to upgrade to a Globe 4G LTE/5G-ready SIM


In case you didn’t know, 3G is nearing its obsolescence. If you’re still using an outdated 3G SIM, no need to worry. You can easily upgrade to a Globe 4G LTE/5G-ready SIM for free.

Switching to a 4G LTE/5G-ready SIM means better connectivity so you can enjoy activities available on the internet such as watching your favorite movies or TV shows on demand, shopping and paying bills online, learning new skills, and connecting with your loved ones.

Ready to make the switch? First, check your existing SIM. Text SIM CHECK to 8080. Once verified that you are still using a 2G or 3G SIM, you can do the following:

  1. Secure an online appointment before dropping by at the Globe Store to replace your SIM since some stores require prior booking. To get a slot, click here or use your GlobeOne app, which is available on the App Store and Google Play. From there, you can choose the store location, date, and time that you want to visit. This booking system will make your transaction even more convenient and will save you both time and effort. It will also ensure that you are attended to properly.
  2. If you can’t find your nearest branch in the list to book an appointment, it means you can simply walk in and a store personnel will assist you on a first come, first served basis.
  3. Check out the stores with Express booths which give priority to those who need to upgrade their SIM.

Make sure to check the Stores List for information about the Stores, including those that require prior booking and those with Express booths.

If you are a Postpaid 3G user, skip the store visit altogether and simply request for SIM change via the GlobeOne app. The new SIM will be delivered to your registered address by a courier.

Be wary of unscrupulous persons, though. Never give your SIM to anyone or transact with anyone except the Globe Store to avoid being a victim of SIM swap scams.


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